Asset delivery time

Find more about the delivery time of catalog assets.


Delivery time

Scenes have one of the following asset delivery times:

  • Up to 10 minutes

    These assets are already processed and can quickly be delivered from the hosting database.

  • Up to 24 hours

    These assets require additional processing that takes up to 24 hours to be delivered from the hosting database.

  • Up to a few days

    These assets require additional processing that takes up to a few days to be delivered from the hosting database.

Integrated products

Optical

CollectionUp to 10 minutesUp to 24 hoursUp to a few days
Beijing-3ANot supported inline-icon-largeNot supported inline-icon-largeSupported inline-icon-large
Beijing-3NNot supported inline-icon-largeNot supported inline-icon-largeSupported inline-icon-large
BlackSkySupported inline-icon-largeNot supported inline-icon-largeNot supported inline-icon-large
Landsat 8Supported inline-icon-largeNot supported inline-icon-largeNot supported inline-icon-large
MaxarNot supported inline-icon-largeSupported inline-icon-largeNot supported inline-icon-large
Sentinel-2Supported inline-icon-largeNot supported inline-icon-largeNot supported inline-icon-large
SkySatNot supported inline-icon-largeSupported inline-icon-largeNot supported inline-icon-large
TripleSatNot supported inline-icon-largeNot supported inline-icon-largeSupported inline-icon-large

Non-integrated products

These data products aren’t fully integrated and may take a longer lead time to be delivered.

To inquire about or create orders for non-integrated data products, contact the Operations team.

Delivery time checking

You can check the delivery time of a catalog data product before ordering.

In the console

  1. Open the console and go to Catalog inline-icon Catalog.
  2. Find a full scene you want to purchase.
  3. See the delivery time next to Clock inline-icon.

Through the UP42 API

  1. Call the Get geospatial collections endpoint. Select the collection you want to proceed with and retrieve its name.
  2. Call the Get a geospatial collection endpoint with the collection name as the path parameter. Retrieve the name of the host for this collection.
  3. Call the Search the catalog by host name endpoint.
  4. Check the value in the features.properties.deliveryTime field:
    • MINUTES: The asset will be delivered in under 10 minutes.
    • HOURS: The asset will be delivered in under 24 hours.
    • DAYS: The asset will be delivered in more than 24 hours.

Troubleshooting

Download the delivered assets from storage.

Use webhooks to get notifications when assets have been delivered.


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