Compliance process

Prepare necessary documents for a compliance check.

Overview

To keep the UP42 platform secure, we need to confirm that all our customers represent registered businesses. This process ensures that any customer activity meets the strict integrity and trade standards required by our partners.

If you have any questions about the compliance process, contact support.

Process description

Check typeWhenWhatHow long
Initial compliance check

The check is triggered when you request access to a collection for the first time.

This check confirms that your account belongs to a legally registered business.

We search for your organization in global business databases and might ask for a certificate of registration to complete the verification.

1 business day*

*The initial compliance check usually takes 1 business day. Your email domain must match the organization’s domain. Otherwise, verification will be delayed.

Certificate of registration

A document that proves the organization’s registration.

Contains the following organization information:

  • Organization’s legal name
  • Organization’s legal status
  • Registration number
  • Headquarters address
  • Date of incorporation

It must be provided in its original language.